We want every shopping experience at Kiddycrush to be easy and stress-free.
If something isn’t right, we’re here to help.
🔄 Eligibility
You can request an exchange within 7 days of delivery if:
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The size doesn’t fit
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You received the wrong item
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The product has a genuine defect
Please note:
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Item must be unused, unwashed, and with original tags
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Packaging should be intact
🚫 Not eligible for return
To maintain hygiene standards, we do not accept returns for:
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Used or washed items
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Products damaged due to personal use
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Customized or sale items
🔁 Exchange Process
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Email us at support@kiddycrush.com
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Share your Order Number and issue
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Our team will guide you through the process
Once approved, you can exchange for any size or product of equal value.
📦 Shipping
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Exchange courier charges are paid by the customer
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In case of wrong item or defect, we will cover shipping